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The search service can find package by either name (apache), provides(webserver), absolute file names (/usr/bin/apache), binaries (gprof) or shared libraries (libXm.so.2) in standard path. It does not support multiple arguments yet...
The System and Arch are optional added filters, for example System could be "redhat", "redhat-7.2", "mandrake" or "gnome", Arch could be "i386" or "src", etc. depending on your system.
OTRS::ITSM implements ITIL focused IT service management. You need a OTRS 6.0.30 (http://otrs.org/) installation. Make sure your database accepts packages over 5 MB in size. A MySQL database for example accepts packages up to 1 MB by default. In this case, the value for max_allowed_packet must be increased. The recommended maximum size accepted is 20 MB. for INSTALL see INSTALL-6.ITSM please see README.itsm for further details, which comes with otrs package Required OTRS::ITSM modules can be found under /srv/otrs/itsm Authors list: see CREDITS
| Package | Summary | Distribution | Download |
| otrs-itsm-6.0.30-bp156.3.32.noarch.html | ITIL focused IT service management | OpenSuSE Leap 15.6 for noarch | otrs-itsm-6.0.30-bp156.3.32.noarch.rpm |
| otrs-itsm-6.0.30-bp155.2.40.noarch.html | ITIL focused IT service management | OpenSuSE Leap 15.5 for noarch | otrs-itsm-6.0.30-bp155.2.40.noarch.rpm |
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